HELP ME!! Where to look when you are in crisis or want support and advice.



Dealing with mental health problems is hard. Not just for the sufferer, but for their friends and families too. So I am creating this page to help you find help when you need it the most. I will be adding more to it as I find out more information. The only way you can fight mental illnesses is with a good support network. Help is always available, you just have to know where to look (here!). I will be posting websites, phone numbers and organisations that can help. If you want me to add anything into the page, please send and email to me or leave a comment. Thank you!

Just as a quick reminder, I am in the UK, so the help services listed will be based in the UK. I am more than happy to include other countries if you are willing to help me put a list together.

This is a great website. It is packed full of advice and tips for both the person with a mental health problem and their friends and families. You can call them on 0300 123 3393 Mon- Fri, 9am- 6pm.

Again they have a brilliant website full of tips on how to find help. They have a number so there is always someone there to talk to, 24/7 365 days a year. Unfortunately this number is not free, but the advice they give is worth every penny. You can phone them on 08457 90 90 90 any time. If you are not in immediate crisis, you can email them at which will save you some money. If you want to find your local branch for support, simply copy and paste this website into your browser and put in your post code. My local one accepts people turning up until 10pm. They are recognised as one of the best helplines around.

No panic is a national charity aimed directly at people with anxiety and panic disorder. Their helpline is open 10am to 10pm every day, 0800 138 8889. They specialise in self help telephone recovery groups. The number provided switches to an answer phone after hours. I would strongly recommend visiting this website if you have an anxiety related problem, it is amazing what they do, including sending books and DVD’s that can help. You can also choose to become a member for just £12 a year.

This website is for people with eating disorders. Their helpline is 0845 634 1414, but it is only open Mon- Thurs, 1.30pm- 4.30pm. You can also email them at Again, this website is well worth a look. Having had two friends die from eating disorders it is something that is very close to my heart. I only wish I had found the website earlier. You can also sign up for on-line support groups that they run periodically. They offer additional support for youths, so you don’t need to be an adult to get help.

NHS Direct is a fantastic service. You can phone them about any health problem you are concerned about, and they are open 24/7. You can call them on 111 and speak to them, they will  be able to refer you the appropriate services.

Your GP

Your GP should be your first port of call when it comes to mental health problems. Make sure you see them regularly and if you feel yourself spiralling down you can phone them first thing in the morning for a same day appointment. Be sure to tell them it is about mental health, so that they can book you a double appointment, meaning you have more time to talk. Don’t forget they  can also refer you to different services and write letters to your care co-ordinator (if you have one) saying  you need more support. It is important you find a GP you can trust. You can see all the doctors in the surgery to find out who you get on with best. It is always best, if possible, to see the same doctor all the time. That way they will get to know you and find the best ways to help you.

Your local Hospital

If you are in a really bad place, and feel like you want to harm yourself, you can use your local hospital if you have no other support that is helping. I would suggest phoning first and ask to be put through to the mental health team. You can have a chat with them on the phone and see what they suggest. A lot of crisis teams now offer home visits, so this is something you can ask for. If you are in absolute crisis mode and want to seriously damage yourself,  (and if you can’t  get to the hospital on your own) then you can call 999 and ask for an ambulance to come. But that is the absolute last resort when everything else has been tried.

You can call this helpline 0845 767 8000. They take calls from 6pm to 11pm every day of the year. This support line is for the friends and families of those with mental health conditions too. This is not a free number, but the website has an approximate price list. They also have an email form you can fill in on the website for additional support, and support forums too.

Moodswings is a unique charity providing intense support to people with mood disorders and their friends and families. You can phone them on 0161 832 37 36 10am- 4pm Mon- Fri. You can also email them on They can provide relatively intensive support, so it is worth checking them out.

This website is specifically for men aged between 15 and 35. This website is for you if you are feeling a bit down and out, they have a helpline 0800 585858 (that is the nationwide number, there is a separate number for if you live in London. Calls to the National number are free from payphones and from mobiles on 3, Virgin, Orange and Vodafone networks.

This charity aim to prevent suicide in children, adolescents, and young people up to the age of 35. They have a special phone number called HOPELineUK- 0800 068 41 41 or email for additional support. This website is great, as it targets a huge audience, including friends and family, schools, emergency services, parents etc. The helpline is open Monday – Friday from 10am – 5pm and 7pm – 10pm, and 2pm – 5pm on weekends. What these people do is amazing.

Another brilliant website, this one is great for young people, but also for parents who are worried about their children, it even includes a parent support line 0808 802 5544 and a parents survival guide. As for young people, the site is an interesting place filled with information, including how to look after their minds, how the child mental health services work, what to do if they are unhappy with their treatment, how to ask for help and they can read real life stories of people in similar situations.

No doubt you will have heard of this charity. They specialise in child abuse, whatever form that might take. But they can also offer advice to parents that are worried about their children. Children can call child line for help and advice on 0800 1111. If you are worried about a child you can phone 0808 800 5000. The website is bursting with information and advice.

If you have been a victim or rape, this website is one of the best around. You can phone them on 0808 802 9999 from 12 – 2.30pm and 7 – 9.30pm. The website explains how to get help if you want to report it, counselling, how to tell someone, how to support someone going through this, and offers help for victims of childhood sexual abuse. They also have a ‘myths and facts’ section to dispel false ideas.

They have a confidential number that you can phone, although getting through depends on the volunteers they have. If you have OCD and are struggling to cope, this website is for you. If you are the friend or family member of someone with OCD the helpline will be able to help you too. The number is  0845 390 6232. Dependent upon volunteer availability, but you can usually phone Monday – Friday 9am – 5pm. If you are willing to give your name and address, they can send you a free information pack (in a plain envelope) to help.

I have a few numbers for places outside the UK, sorry there are not many!

Ireland – (Samaritans) 1850 60 90 90
Australia – (Lifeline) 13 11 44; (Suicide Line) 1300 651 251
North America – (National Suicide Prevention Lifeline) 1-800-784-2433/1-800-273-8255
South Africa – (Lifeline) 0861 322 322
New Zealand – (Crisis Line) 04 494 9169

**I will be expanding the list as time goes on, but your feedback would be appreciated!


9 thoughts on “HELP ME!! Where to look when you are in crisis or want support and advice.

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